Read our COVID-19 and lockdown update

Dresscode Project

In early 2020, amidst the chaos unfolding, something exciting happened: Eden signed up to be part of the Dresscode Project. This tied in perfectly with our decision in late 2019 to move to gender neutral pricing. We thought we’d elaborate a bit more on what the Dresscode Project is and why we’re working towards being gender neutral in our salon. 

The Dresscode Project is a global alliance, working to create gender-affirming salons and barber shops for members of LGBTQ2S+ communities. 

The goal is that all people have the opportunity to access services and express themselves without the constraints of conforming to traditional gender norms or for fear of judgement, discrimination, or harassment. 

The Dresscode Project is not only a way for the LGBTQ2S+ community to identify safe and inclusive services but they also provide support to salons like us, and the general public, with information on how to be a proactive part of an evolving world. 

Many LGBTQ2S+ people are often misgendered, bullied, harassed, and mistreated when accessing services which is why we at Eden decided to look at our practices and language, and actively work towards making a more inclusive environment for everyone.

At Eden we value equality, that is why we wanted to move to a pricing system which is determined by time, the skills of your stylist and product usage. We have removed all reference to gender. For example, we allocate the same amount of time for all children’s cuts, so they are no longer referred to by the gender of the child – ‘boy’ or ‘girl’ – but simply determined by their age and the time we spend with them. This is outlined in more detail on our website. 

Language

In a world where ‘he’ and ‘she’ are still the most commonly used pronouns, we believe it is important to understand the terms and descriptions used by the LGBTQ2S+ communities in order to better serve our clients. The Dresscode Project has provided us with the following information:

L: Lesbian – A woman whose physical, romantic, and/or emotional attraction is to other women or a specific woman and/or identifies as a lesbian. 

G: Gay – A man whose physical, romantic and/or emotional attraction is to other men or a specific woman and/or identifies as gay.

B: Bisexual – A person whose physical, romantic and/or emotional attractions are to those of the same gender and to those of another gender. 

T: Trans/ Transgender – This is an umbrella term for people whose gender expression differs from what is typically associated with the sex they were assigned at birth. People under the transgender umbrella may describe themselves using one or more of a variety of terms including – trans, transgender, transsexual, genderqueer, gender non-binary, and more. 

Q: Queer – An umbrella term for sexual and gender minorities. Originally meaning “strange” or “peculiar”, queer came to be used pejoratively against those with same-sex desires or relationships in the late 19th Century. 

Beginning in the late 1980s, queer activists began to reclaim the word and today it is used by LGBTQ2S+ persons to describe themselves as a community or as an individual. 

2S: Two-Spirit – A cultural and spiritual identity used by some indigenous people who have both masculine and feminine spirits. 

+: Plus encompasses everyone who are a part of a sexual or gender minority, whatever their story, as long as someone is not heterosexual or cis-gendered. These can include Pansexual, Intersex, Asexual or Demisexual. Some people don’t identify with any of these labels or like labels at all. Others may be questioning their gender identity and/or sexuality. Still others may be transitioning from one identity to another. 

Pronouns

He/she, him/her, his/hers are all gendered pronouns and can be replaced with they, them, their or theirs. Alternatively, some people may ask you to use terms such as ze (zee), sie (see), zie (zee), hir (hear) or hirs (hears). Using gender neutral pronouns removes the potential for feelings of judgement, discrimination, or harassment.

Gender expression

(How a person publicly expresses or presents their gender.) 

Cis/Cisgender: A person whose gender identity is in alignment with their sex assigned at birth. 

Sex assigned at birth: The assignment and classification of people as male, female or intersex usually assigned at birth based on physical anatomy. 

We also love this great informative video by Courtney Act: 

How we’re participating

Gender Neutral Services and Pricing

Our prices are solely based on the length of your hair and the work conducted by our stylists. Our full price list can be found here

Ask. Respect. Practice.

We’re doing our best to use gender neutral pronouns so as not to assume someone’s gender, in-turn creating a safer and more inclusive environment for all. If we use the incorrect pronouns for you, please know that our salon is a safe space and we welcome you to let us know which you prefer us to use as we’re constantly learning and evolving. 

No Judgement

We are a diverse team and welcome everyone to our space. Hair has no gender and we will work with you, whatever your hair goals.

Simply put, the Dresscode Project is about unity, acceptance, equity, safer spaces and teaching our industry that diversity is the future.

Information gathered from resources provided by: www.dresscodeproject.com & www.the519.org 

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An Update For Our Wonderful Guests

Firstly, Thank you so much for your patience as we navigate through the changes that were announced by the Chief Minister on 27/9/21 and create a plan forward. Apologies in advance for so much info, there is a lot to cover.

Future bookings

You may have seen our update on our Instagram where we advertised a form where you can express interest in a future booking – Please note that we will be making contact with all of the people who had appointments during lockdown as a priority. However if you didn’t have an appointment scheduled during lockdown, here is the link to that form.

An outline of our plan

We know that we may still receive changes and updates from the government or simply find that some things in practice don’t work – so, we may still need to make further adjustments.

We aim to honour all pre-booked appointments, however, we may need to make some changes to some services, and will contact you by phone if this is the case.

Select services on offer

From what we understand we will be allowed to have a maximum of 5 clients in the salon at once until 29/10. This will mean we have limitations on how many colours and cuts we are able to do at any one time. As such, we have put together a list of services that we will be offering to get through the first 4-5 weeks coming out of lockdown:

  • 1/2 head foils
  • Balayage refresh
  • Regrowth tints
  • All over colours
  • Tint and foil packages (regrowth and 10 foils)
  • Trim or haircuts with colour services
  • Treatments with colour services such as plex and k18
  • Haircut as stand alone services (available on Monday and Tuesday only from 10 – 3:00) until 19/11/21
  • Cezanne smoothing treatments
  • Hair extension adjustments

We understand that many people will want to get the works and have a total makeover, however, to make our services available to more people, we have decided to limit all of our appointments to this reduced list of services initially.

This may be a smaller service than what you would like eg a half head of foils instead of a full head, or a balayage refresh instead of balayage lightening, but we can guarantee that you will feel transformed even with this slightly reduced service and we will form a plan moving forward for you to have everything you would like to have done as soon as possible.

To manage the number of people in the salon, we will have certain times allocated for hair cuts exclusively and the rest of the time will be for colour or extension appointments. We hope that these will be suitable for people, we will be doing the best we can within the framework we have to work in – we greatly appreciate your patience.

At this point in time, for the next 5 weeks we are offering haircuts as a stand alone service on Mondays and Tuesdays only.

Existing clients

Our existing clients are our highest priority when we reopen. As such, we are not taking any new clients at this time, however, we would love to look after new guests as soon as we are able to in the future and look forward to opening up appointments soon. We would encourage you to complete the form noted above if you would like to come in once we are open to new clients again.

We understand that our hair extension clients require the most urgent appointments and the stylists who offer this service will be working exclusively on catching up on extension clients until we have got through all those overdue.

A large number of our clients book in advance, often for the whole year. We will not cancel any future appointments as we believe that our commitment is first of all to those who have committed to us. We understand some bookings may need to be adjusted which we can do for you in the salon at your next appointment.

If you can come in through the day and through the week, we will have a much greater chance of being able to get you in sooner as we are nearly at capacity for our evening and weekend appointments until the end of the year.

If you need to get in touch, the best way to reach us is by emailing info@edenhairenergy.com.au and we will get back to you as soon as we can. Please do not call us – we’ll call you. If you are concerned, please email.

Splitting our team across our two salons

We will be splitting our team up and working across our two Dickson salons to allow more clients for each stylist, so please double check the location when your confirmation message comes through.

Colour kits

In the meantime, we are still offering our colour kits until we reopen to our existing clients if you would like to colour your hair with your normal salon tint/toner to get you through to your next appointment – you can find all of the details about this on our Instagram or by giving us a call on 6262 8948.

Our colour kits and any of our retail ranges are available via click and collect during lockdown Monday – Friday 10:00 – 4:00, however, must be pre-arranged.

We can also post any of our retail ranges out to you. We are able to send any of the wonderful ranges we stock in the salon including ColourWow root touch up powder, Kevin Murphy, Davines, Pure, Clever Curl and more at a flat rate of $9.95 and free for orders over $100.

Thank you for reading this lengthy update – we will be in touch with you as soon as possible to arrange an appointment for you.