Eden Hair Energy | Hair Salon in Dickson, Australia

to FAQs in relation to bookings, getting in touch and COVID – March 2022

Eden Hair Energy offers ethical, sustainable hairdressing in the heart of Dickson, in the DKSN building. Our passionate team of experienced hair stylists specialise in blonde, colour correction, hair cutting and smoothing treatments.

Canberra’s premier permanent hair extensions, temporary/clip in hair extensions and colour destination Brought to you by the team at Eden Hair Energy and now located within the Eden space at DKSN Dickson.

About Us

At Eden, we’re dedicated to the environment and client satisfaction.

We’re a salon that focuses on being gentle on both you and the environment. Through the use of ethical, natural-based products, we can achieve beautiful results, sustainably. As a sustainable hair salon in Canberra, we recycle up to 95% of our salon waste and no range we stock has been tested on animals.

This is our promise to you.

All of our services and take home care products include vegan options.

Vegan. Cruelty-Free. Sustainable.

Experience specialised hairdressing

We specialise in blonde, balayage, colour correction, style cutting, smoothing treatments, Olaplex and more.

At Eden, we’re committed to providing you with the best service possible. Our team of expert hair stylists undergo continual development to remain at the forefront of modern, sustainable hairdressing in Australia.

We’re proud to be an Australian Hairdressing Council (AHC) Gold and Green accredited salon.

What We Do

Achieve your dream hair at Eden

At Eden, our aim is to help you achieve your ultimate hair goals through delivering exceptional results. Our full-suite service menu includes everything from colours to cuts, corrections to smoothing treatments and more.

For your convenience, we also offer AfterPay and ZipPay payment methods.

Eden is your hair salon in Dickson that is committed to making your experience the best it can be. We love what we do and can’t wait to share our passion with you.

Our Latest Blog Posts

It’s Time To Rebuild: A Note From Our Salon Owner, Emmalene

It’s no surprise to anyone that 2021 has been a hugely transformative time for many people across all different fields. For us in the hairdressing…

Read

December 6, 2021

Business and Team Updates

An Update on Some Team and Business Changes

Once again we thank you for your patience as we navigate through the appointments missed during lockdown. If you had an appointment during lockdown we…

Read

October 13, 2021

7 Tips For Trimming Your Own Fringe in Lockdown

At Eden Hair Energy we’re here to help, even in lockdown. In this article, we give you our top tips for trimming your own fringe in lockdown.

Read

September 16, 2021

What Our Clients Say

Pauline Martinez

Big shoutout to Ash for doing such an amazing job styling and colouring my very thick, dark, asian hair 😅😅 I highly commend... Read more

Pauline Martinez

K F

Just had a great cut with Paul and I am So pleased. He is really knowledgeable and taught me about hair health and styling.... Read more

Nandana Odayammadathu

I had an appointment with Paul for my first ever hair colouring and was one of the best experiences in a hair salon... Read more

Nandana Odayammadathu

carrie sophia

went to Ash for a style cut and fringe and she did amazing!! it was exactly what i wanted!! such an amazing team!... Read more

Riley Anne Gill

Last week I saw the amazing Ash who cut my hair. We did a big chop! She was so lovely and I'm so... Read more

Riley Anne Gill

4.5 142

Eden Hair Energy

G2/19 Challis St, Dickson ACT 2602, Australia

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© Copyright 2022 Eden Hair Energy | All Rights Reserved | Privacy Policy | Silvercode

Address

G02/19 Challis Street, Dickson ACT 2602

Opening Hours

Tuesday - Friday: 10am - 8pm
Saturday: 9am - 3pm
Sunday, Monday & Public Holidays: Closed

Phone

FAQs in relation to bookings and getting in touch

How can I make an appointment?

We are experiencing a high demand for our services and are working to grow our team but in the meantime our fabulous stylists are quite heavily booked.

If you would like to make an appointment, please complete this form and we will be in touch as soon as possible. Alternatively, you can give us a call on 02 6262 8948 our reception hours are 9:00 – 5:30 weekdays and Saturday 9:30 – 3:30.

While we may not be able to make a booking until further in the future than what you’d like, we are often experiencing cancellations due to people being impacted by COVID. We can add you to our cancellation list which we update every day. It is worth being on the list as we are likely to be able to get you in sooner than your appointment if you wish.

We hope to be able to add online booking to our services again soon as we continue to rebuild our team and the impact of the pandemic ease.

Why have I not been able to get through to you on the phone?

Believe it or not we are still playing catch up from lockdown 2021. We have just one person dedicated to our phones for both Eden and Canberra Hair Extensions. The phone has been ringing hot and we are often unable to take all phone calls but we will get back to you as soon as we can.

If our receptionist is away from the desk our stylists generally cannot take calls as they are booked back-to-back with clients. If you can’t get through on the phone, email is best. Please email all enquiries to info@edenhairenergy.com.au.

Eden Hair Energy and Canberra Hair Extensions are now both located at G2/19 Challis Street

As of October 2021, we have closed our Badham Street location and moved Canberra Hair Extensions to our DKSN salon – g2/19 Challis Street Dickson. You can visit Eden Hair Energy and Canberra Hair Extensions to find a huge range of clip in and permanent hair extension products.

What is the best way to know if there is a cancellation?

If you haven’t been able to get a booking at the time you’d like, the best thing to do is be on our cancellation list. You can join our cancellation list by letting our team know or by ticking the ‘join cancellation list’ box on our booking enquiry form. We email out weekly updates of appointments that have become available by cancellation and once you have an appointment at the time you want you can unsubscribe whenever you like.

If something pops up at a time you’ve requested we will be in touch as soon as possible – please note if we leave a voicemail or email we will not hold the appointment so if you can get back to us or even better take our call we will have a much better chance of getting you in.

When we have cancellations on the same day as the appointment we will both contact those on our cancellation list and advertise it on our Instagram stories – @edenhairenergy and @canberrahairextensions.

If you want an appointment short notice it is always worth checking in to see if we have had a cancellation – you just never know. Worst case we will find an alternative time for you or add you to our cancellation list.

If our receptionist is away from the desk our stylists generally cannot take calls as they are booked back-to-back with clients. If you can’t get through on the phone, email is best. Please email all enquiries to info@edenhairenergy.com.au.

Eden Hair Energy and Canberra Hair Extensions are now both located at G2/19 Challis Street

As of October 2021, we have closed our Badham Street location and moved Canberra Hair Extensions to our DKSN salon – g2/19 Challis Street Dickson. You can visit Eden Hair Energy and Canberra Hair Extensions to find a huge range of clip in and permanent hair extension products.

How far in advance should I book?

Many of our regulars book 6 – 12 months of appointments in advance which is why we often have limited availability. Afternoon/evening and weekend appointments are high in demand, so if you would like to secure your spot do get in touch.

Appointments booked far in advance may be subject to change as our team may wish to take holidays or their roster may change, however our highest priority is always to those guests who have committed to us long term so we will always find an alternative appointment at a suitable time if changes are required.

Please note that evening and weekend appointments are currently available to existing clients or by our cancelation list only.

How are you managing COVID-19 in your salon?

At Eden Hair Energy and Canberra Hair Extensions we always have the interest of you, our team and the community at heart. We operate with strict hygiene measures in place as well as following all ACT and Commonwealth Government guidelines and recommendations.

While it is not mandatory in the ACT to be vaccinated to visit a business or return to the workplace, we are proud to say that our whole team are fully vaccinated.

If you have been a close contact to anyone who has COVID-19, are showing any symptoms or feel you may be unwell please let us know as soon as possible to rearrange your appointment – again if we can’t take your call the best way to reach us is by email.

If you have any questions or concerns about our response to COVID-19 or have any special requirements please let us know.

I have a different question?

If we haven’t covered your question shoot us an email at info@edenhairenergy.com.au. We would love to hear from you and will get back to you as soon as possible.

Booking Fee

All bookings require a $50 booking fee to be paid at the time of making an appointment. This can be done over the phone or by directing it to our PayPal and emailing a screenshot of the payment to info@edenhairenergy.com.au.

Cancellation Policy

Before making a booking, please click here to familiarise yourself with our cancellation, no-show and lateness policies.