Answers to some of our frequently asked questions in relation to bookings, getting in touch and COVID March 2022

6 Things you can do to your hair during lockdown (that don’t include DIY cutting or colouring)

At Eden Hair Energy, we understand that it can be tempting to colour or cut your hair at home yourself during lockdown. In our previous blog post, we covered why we don’t recommend colouring your hair yourself at home. So, we only thought it fair that in this blog post, we cover things you can do to your hair during lockdown! 

What’s more, if you see something here you may like to try, all products we mention are available at Eden Hair Energy or Canberra Hair Extensions for purchase and can be posted to you during lockdown! You can find our contact details below! 

1. Blend in regrowth with Colour Wow regrowth powder

We get how horrible seeing your regrowth and greys can be in those dreaded daily Teams meetings, as well as having to look at yourself all day – it can get a bit much. As we head further into lockdown and face the prospect of many continuing to work like this beyond the end of lockdown, regrowth is something you don’t want to be dealing with. So, what to do? Colour Wow has created these AWESOME regrowth blending powders that work a treat! 

Some things to love about Colour Wow regrowth powder: 

  • It’s a compact mineral powder
  • You can blend in regrowth easily by using the applicator brush that comes with it – plus it has a bonus compact mirror
  • It can also be used to fill in thinning hairlines
  • It’s water-resistant 
  • It comes in 8 shades (can be used to blend in highlights or lighter shades as well as darker colours)
  • Formulated without waxes or dyes
  • Colour Wow fits conveniently in your bag for when we can be ‘on the go’ again
  • It has a natural, light-reflective finish that is not sticky, oily or drying

2. Use a colour shampoo or treatment 

As you may already know, we don’t recommend using any activated colours at home. However, that doesn’t mean you can’t have a little fun! 

De Lorenzo has a great range of colour shampoos, and while they aren’t the exact same as an in-salon colour, there is no risk of ruining your hair as the colour is temporary and makes no permanent changes to your hair. These colour shampoos work better on hair that is light brown to blonde but some of the darker shades like purple or red can put a lovely shine and tone onto a brunette colour. 

They tend to last a couple of washes, but for a more dramatic result can be used continuously to build the colour up more. Always been a blonde? Why not try copper!? To get your colour back to its normal state, swap back to your regular shampoo about a fortnight before your next salon visit.

3. Style your hair like you’re going out 

You know that fresh salon feeling when your hair is styled and you feel on top of the world? Yes, a lot of it is the fresh colour or cut you’ve just had, but a lot of it is also the styling. When your hair is washed and clean and you’ve spent the time blow drying it and perhaps styling it with the straightener to add a few curls or enhancing a poker straight look, every colour looks better – with or without regrowth. 

Take a little extra time in the morning to practice some self-care and style your hair. We guarantee your day will be brighter! Just remember to use a heat protector when heat styling, as heat can be more damaging to hair than bleach if not used carefully! 

(Psssst….heat protector purchases get shipped out to you with a free gift!)

4. Learn to braid your hair 

Always wanted to learn to braid like Elsa? Lockdown is the perfect time to get your braiding skills on point to have something new to jazz up your look when you head back to the office. 

Braids are a great way to look after your hair as they require no heat styling and protect it from the elements while keeping it out of your face. Braids can also be a great way to blend in a haircut you’re growing out! 

There are plenty of videos on Youtube and Instagram these days. Just set yourself up, take a seat and get practising. 

5. Utilise your lockdown time with super hair rebuilding/repairing treatments 

Lockdown is the perfect time to put your hair into rehab… or PRE-hab, prepping it for the ultimate transformation when lockdown is over!

If you’re thinking of a big transformation when you’re able to get to the salon again, the best thing you can do to prepare your hair is to use a professional shampoo. A professional shampoo helps to remove any build-up that may have formed on your hair over the years, in conjunction with a Plex or Peptide treatment – such as the Olaplex range, Vitaplex or K18. 

All of these treatments work on a similar premise of repairing and replacing damaged ‘bonds’ on the inside of the hair. This means that the quality of the hair is better so that when a colour or lightening service is done, the result can be enhanced and your hair will not be as damaged by the process. 

6. Wrapping Up

So hopefully now you have some fun ideas of things that can help you and your hair survive lockdown 2021. If you would like to know about anything else, have a burning question, or would like to purchase any of the products mentioned in this article, email us at – we would love to hear from you!

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Can I make an appointment?

Since August 2021 our online booking has been disabled. This is because we are now operating with a much smaller team and as a result are still experiencing limited appointment availability.

You can however make a booking by emailing (preferred) or calling us on 6262 8948 – our reception hours are 9:00 – 5:30 weekdays and Saturday 9:30 – 3:30.

We hope to turn online booking back on as soon as possible.

While we may not be able to make a booking until further in the future than what you’d like, we are experiencing cancellations daily now due to people being impacted by COVID. We have a cancellation list which we update every day, so it is worth being on the list as we are likely to be able to get you in sooner than your appointment if you wish.

Why haven’t I been able to get through to you on the phone?

Due to the forced closure for over 9 weeks between August and October 2021, we have just one person dedicated to our phones for both Eden and Canberra Hair Extensions. The phone has been ringing hot and we are often unable to take all phone calls. If our receptionist is away from the desk our stylists generally cannot take calls as they are booked back-to-back with clients. If you can’t get through on the phone, email is best. Please email all enquiries to

Has Canberra Hair Extensions moved?

As of October 2021, we have closed our Badham Street location and moved Canberra Hair Extensions to our DKSN salon – g2/19 Challis Street Dickson. You can visit Eden Hair Energy and Canberra Hair Extensions to find a huge range of clip in and permanent hair extension products.

What is the best way to know if there is a cancellation?

If you haven’t been able to get a booking at the time you’d like, the best thing to do is be on our cancellation list. If something pops up at a time you’ve requested we will be in touch as soon as possible – please note if we leave a voicemail or email we will not hold the appointment so if you can get back to us or even better take our call we will have a much better chance of getting you in.

When we have cancellations on the same day as the appointment we will both contact those on our cancellation list and advertise it on our Instagram stories – @edenhairenergy and @canberrahairextensions.

If you want an appointment short notice it is always worth checking in to see if we have had a cancellation – you just never know. Worst case we will find an alternative time for you or add you to our cancellation list

How far in advance should I book?

Many of our regulars book 6 – 12 months of appointments in advance – hence our limited availability coming out of lockdown. If you would like to book in for 2022 please let us know and we can arrange a time for you.
As always, afternoon/evening and weekend appointments are high in demand, so if you would like to secure your spot do get in touch.
Appointments booked far in advance may be subject to change as our team may wish to take holidays or their roster may change, however our highest priority is always to those guests who have committed to us long term so we will always find an alternative appointment at a suitable time if changes are required.

How are you managing COVID-19 in your salon?

At Eden Hair Energy and Canberra Hair Extensions we always have the interest of you, our team and the community at heart. We operate with strict hygiene measures in place as well as following all ACT and Commonwealth Government guidelines and recommendations.
While it is not mandatory in the ACT to be vaccinated to visit a business or return to the workplace, we are proud to say that our whole team are fully vaccinated.
If you have been a close contact to anyone who has COVID-19, are showing any symptoms or feel you may be unwell please let us know as soon as possible to rearrange your appointment – again the best way to reach us is by email.
If you have any questions or concerns about our response to COVID-19 or have any special requirements please let us know.

Hey, my question isn’t answered here!

Thank you for reading this far, if we haven’t covered your question shoot us an email at We would love to hear from you and will get back to you as soon as possible.